Posted by: News Works Marketing | January 19, 2016

Making It All Work On Both Sides of the Counter

Rhonda Hiltbrand“We’re not in the chicken business; we’re in the people business.” ~Truett Cathy – late founder of Chick-fil-A

 Working in a small business has challenges but many rewards.

  • You are never just a number!
  • You stand out no matter what your job title is!
  • Your actions matter every moment!
  • You sometimes get to wear many hats so you learn … a lot!
  • You are appreciated every single day!

What do the best service advisors offer their employer?

  • Engagement
  • Enthusiasm
  • A positive attitude

What do the best service advisors offer their customers?

  • A smile
  • A helpful attitude
  • A non-judgmental demeanor
  • Eye contact
  • Dignity and respect

Be the very best you can each and every single day and you, your employer and your customers will reap the rewards.

I hope you have wonderful 2016!

Rhonda Hiltbrand
CEO
News Works Marketing

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